PRIVACY POLICY
  1. This Privacy Policy sets out the rules for the processing of personal data obtained through the online store yenoo.pl (hereinafter: "Online Store").
  2. The owner of the store and at the same time the data administrator is Paweł Godlewski, running a business under the name Paweł Godlewski with its registered office in Gdynia (81-524), ul. Balladyny 19, entered into the Central Register and Information on Economic Activity conducted by the Minister of Development, NIP: 5862094817, REGON: 221090680, hereinafter referred to as Yenoo.
  3. Personal data collected by Yenoo through the online store are processed in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016. On the protection of individuals with regard to the processing of personal data and on the free movement of such data and repeal Directive 95/46 / EC (general regulation on data protection), also referred to as the GDPR.
  4. Yenoo makes special care to respect the privacy of customers visiting the Online Store.
§ 1 Type of data processed, objectives and legal basis
  1. Yenoo collects information on natural persons conducting legal transactions not directly related to their activities, natural persons conducting business or professional activity on their own behalf, and natural persons representing legal persons or organizational units that are not legal entities to which the act grants legal capacity, conducting business activity on its own behalf or professional, hereinafter referred to collectively as customers.
  2. Customers' personal data is collected in the case of:
  a) account registration in the Online Store, to create an individual account and manage this account. Legal basis: indispensability to perform the contract for the provision of the Account service (Article 6 paragraph 1 letter b) of the GDPR);
  b) placing an order in the Online Store in order to perform a sales contract. Legal basis: indispensability for the performance of the contract of sale (Article 6 paragraph 1 letter b) of the GDPR);
  c) subscription to the newsletter (Newsletter), in order to perform the contract, the subject of which is the service provided electronically. Legal basis - consent of the data subject to perform the contract for the provision of the Newsletter service (Article 6 paragraph 1 letter a) of the GDPR)
c) using the contact form service to perform the contract provided electronically. Legal basis: indispensability to perform the contract for the provision of the contact form service (Article 6 paragraph 1 letter a) of the GDPR).
  3. In the case of an account registration in the Online Store, the Customer provides:
  a) e-mail adress;
  b) address data:
  a. post code and city;
  b. country (country);
  c. street with the house / flat number.
  c) first name and last name;
  d) Phone number.
  4. When registering an account in the Online Store, the Customer sets an individual password to access his account. The customer can change the password at a later time, on the terms described in §5.
  5. In the case of placing an order in the Online Store, the Customer provides the following data:
  a) e-mail adress;
  b) address data:
  a. post code and city;
  b. country (country);
  c. street with the house / flat number.
  c) first name and last name;
  d) Phone number.
  6. In the case of Entrepreneurs, the above data scope is additionally extended by:
  a) Entrepreneurs' company;
  b) tax identification number.
  7. If you use the Newsletter service, the customer only provides his e-mail address.
7. If you use the contact form service, the customer only provides his e-mail address.
  9. When using the Online Store Website, additional information may be downloaded, in particular: the IP address assigned to the Client's computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.
  10. The navigation data from Clients may also collected, including information about links and links in which they decide to click or other activities undertaken in our Online Store. Legal basis - a legitimate interest (Article 6 paragraph 1 letter f) of the GDPR), consisting in facilitating the use of electronic services and improving the functionality of these services.
  11. In order to determine, investigate and enforce claims, certain personal data provided by the Customer may be processed as part of using the functionality in the Online Store, such as: name, surname, data on the use of services, if claims result from the manner in which the customer uses the services, other data necessary to prove the existence of the claim, including the extent of the damage suffered. Legal basis - a legitimate interest (Article 6 paragraph 1 letter f) of the GDPR), consisting in determining, pursuing and enforcing claims and defending against claims in proceedings before courts and other state authorities.
  12. The personal data provided to Yenoo are given voluntarily, in connection with the concluded sales contracts or provision of services via the Shop Website, with the reservation that failure to specify in the data forms in the Registration process prevents registration and establishment of the Customer Account, and in the case of placing an order without registering a customer account will prevent the submission and execution of the customer's order.
§ 2 To whom the data is shared or entrusted and how long is it stored?
  1. The Customer's personal data is provided to service providers used by Yenoo when running the Online Store. Service providers to whom personal data are transferred, depending on contractual arrangements and circumstances, or are subject to Yenoo's instructions as to the purposes and methods of data processing (processors) or independently determine the purposes and means of processing them (administrators).
  a) Processing entities. Yenoo uses suppliers who process personal data only on the Yenoo order. These include providers providing hosting services, accounting services, providing marketing systems, systems for analyzing traffic in the Online Store, systems for analyzing the effectiveness of marketing campaigns;
  b) Administrators. Yenoo uses suppliers who do not act solely on the instructions and set the goals and methods of using personal data of clients. They provide electronic and bank payment services.
  2. Location. Service providers are based mainly in Poland and other countries of the European Economic Area (EEA).
  3. Customers' personal data is stored:
  a) If the basis for the processing of personal data is consent then the personal data of the customer are processed by Yenoo until the consent is canceled, and after the consent is canceled for a period of time corresponding to the period of limitation claims that Yenoo may raise and what can be raised against him. Unless a special rule provides otherwise, the period of limitation is six years, and for claims for periodic benefits and claims related to running a business - three years.
  b) If the basis for data processing is performance of the contract, then the personal data of the customer are processed by Yenoo as long as it is necessary to perform the contract, and after that time for a period corresponding to the period of limitation of claims. Unless a special rule provides otherwise, the period of limitation is six years, and for claims for periodic benefits and claims related to running a business - three years.
  4. In the event of purchase in the Online Store, personal data may be transferred, depending on the choice of the Customer, to the following entities to deliver the ordered goods:
  a) courier company;
  b) Poczta Polska SA with headquarters in Warsaw.
  5. In the event that the Customer selects a payment through the dotpay.pl system, his personal data is transferred to the extent necessary for the payment of Dotpay S.A. with headquarters in Krakow (30-552), ul. Wielicka 72, entered into the Register of Entrepreneurs kept by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division of the National Court Register under the number KRS 0000296790.
  6. The navigation data can be used to provide customers with better service, statistical data analysis and adaptation of the Online Store to customer preferences, as well as the administration of the Online Store.
  7. If the Customer subscribes to the newsletter (Newsletter) to his e-mail address, Yenoo will send electronic messages containing commercial information about promotions and new products available in the Online Store.
  8. Yenoo, in case of a request to him, provides personal data to authorized state bodies, in particular organizational units of the Prosecutor's Office, the Police, the President of the Office for Personal Data Protection, the President of the Office of Competition and Consumer Protection or the President of the Office of Electronic Communications.
§ 3 The mechanism of cookies, IP address
  1. The Online Store uses small files, called cookies. They are saved by Yenoo on the terminal device of the person visiting the Online Store, if the web browser allows it. A cookie file usually contains the domain name from which it comes, its "expiration time" and an individual, randomly selected number identifying this file.The information collected using this type of files help adjust the products offered by Yenoo to individual preferences and real needs of visitors to the Online Store. They also provide the opportunity to develop general statistics of visits to the presented products in the Online Store.
  2. Yenoo uses two types of cookies:
  a) Session cookies: after completing a session of a given browser or turning off the computer, stored information is removed from the device's memory. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from the Clients' computers.
  b) Persistent cookies: they are stored in the memory of the Customer's end device and remain there until they are deleted or expired. The mechanism of persistent cookies does not allow the collection of any personal data or any confidential information from the client's computer.
  3. Yenoo uses own cookies in order to:
  a) customer authentication in the Online Store and ensure Customer's session in the Online Store (after logging in), thanks to which the Customer does not have to re-enter his login and password on every subpage of the Online Store.
  b) analysis and research as well as audience audit, in particular to create anonymous statistics that help to understand how customers use the Store Website, which allows improving its structure and content.
  4. Yenoo uses external cookies in order to:
  a) collecting general and anonymous static data via analytical tools of Google Analytics (external cookie administrator: Google Inc. with its registered office in the USA);
  b) presentation of the Rzetelny Regulamin via the rzetelnyregulamin.pl website (administrator of external cookies: Rzetelna Grupa sp. o.o. with the seat in Warsaw).
  5. The cookie mechanism is safe for the Customers of the Online Store. In particular, this way it is not possible to get viruses or other unwanted software or malicious software onto your computers. However, in their browsers, Customers have the option of limiting or disabling access of cookies to computers. If you use this option, the use of the Online Store will be possible, in addition to the functions which, by their nature, require cookies.
  6. Below we present how you can change the settings of popular web browsers in the use of cookies:
  a) browser Internet Explorer;
  b) browser Microsoft EDGE;
  c) browser Mozilla Firefox;
  d) browser Chrome;
  e) browser Safari;
  f) browser Opera.
  7. Yenoo can collect customer IP addresses. An IP address is a number assigned to the computer of the visitor of the Online Store by the ISP. The IP number allows access to the Internet. In most cases, it is assigned dynamically to the computer, i.e. it changes every time you connect to the Internet and is therefore commonly regarded as non-person identifying information. The IP address is used by Yenoo in diagnosing technical problems with the server, creating statistical analyzes (eg determining in which regions we note the most visits), as information useful in administering and improving the Online Store, as well as for security purposes and possible identification of those charging the server, unwanted automated programs to view the contents of the Online Store.
  8. The Online Store contains links and links to other websites. Yenoo is not responsible for the privacy practices applicable to them.
§ 4 Rights of data subjects
  1. The right to withdraw consent - legal basis: art. 7 par. 3 GDPR.
  a) The customer has the right to withdraw any consent given by Yenoo.
  b) Withdrawal of consent has effect since the withdrawal of consent.
  c) Withdrawal of consent does not affect the processing carried out by Yenoo in accordance with the law before its withdrawal.
  d) Withdrawal of consent does not entail any negative consequences for the customer, but it may prevent further use of services or functionality which, according to the law, Yenoo can only provide with consent.
  2. The right to object to data processing - legal basis: art. 21 GDPR.
  a) The customer has the right to object at any time - for reasons related to his specific situation - to the processing of his personal data, including profiling, if Yenoo processes his data based on a legitimate interest, e.g. marketing of Yenoo products and services, keeping statistics of use from individual functionalities of the Online Store and facilitating the use of the Online Store, as well as a satisfaction survey.
  b) Resignation in the form of an e-mail from the receipt of marketing messages concerning products or services will mean the Customer's objection to the processing of his personal data, including profiling for these purposes.
  c) If the Customer's opposition is found to be well founded and Yenoo has no other legal basis to process personal data, the Customer's personal data will be removed, the Client will object to the processing.
  3. The right to delete data ("the right to be forgotten") - legal basis: art. 17 of the GDPR.
  a) The customer has the right to request the removal of all or some personal data.
  b) The customer has the right to request the deletion of personal data if:
  a. personal data are no longer necessary for the purposes for which they were collected or processed;
  b. withdrew a specific consent to the extent to which personal data were processed based on his consent;
  c. he objected to the use of his data for marketing purposes;
  d. personal data are processed unlawfully;
  e. personal data must be removed in order to comply with a legal obligation under Union law or the law of the Member State to which Yenoo is subject;
  f. personal data were collected in connection with the offering of information society services.
  c) Despite the request to remove personal data, Yenoo may retain certain personal data in connection with the opposition or withdrawal of consent, in so far as processing is necessary to establish, assert or defend claims, as well as to fulfill a legal obligation requiring processing by law Union or the law of the Member State to which Yenoo is subject. This applies in particular to personal data including: name, surname, e-mail address, which data is retained for the purpose of handling complaints and claims related to the use of Yenoo services, or additionally the address of residence / mailing address, order number, which data they are kept for the purpose of handling complaints and claims related to concluded sales agreements or provision of services.
  4. The right to limit data processing - legal basis: art. 18 GDPR.
  a) The customer has the right to request the restriction of the processing of his personal data. Submission of a request, pending its consideration, prevents the use of certain functionalities or services, the use of which will involve the processing of data covered by the request. Yenoo will not send any messages, including marketing messages.
  b) The customer has the right to request a restriction of the use of personal data in the following cases:
  a. when he questions the correctness of his personal data - then Yenoo limits their use for the time needed to verify the correctness of the data, but no longer than for 7 days;
  b. if the data processing is unlawful, and instead of deleting data, the Customer will demand restriction of their use;
  c. where personal data are no longer necessary for the purposes for which they were collected or used, but are needed by the client to establish, assert or defend claims;
  d. when he objected to the use of his data - then the restriction occurs for the time needed to consider whether - due to the special situation - protection of the client's interests, rights and freedoms outweighs the interests that the Administrator carries out while processing the client's personal data.
  5. The right of access to data - legal basis: art. 15 GDPR.
  a) The Customer has the right to obtain from the Administrator confirmation whether he processes personal data, and if this is the case, the Customer has the right to:
  a. access your personal data;
  b. obtain information on the purposes of processing, categories of personal data being processed, the recipients or categories of recipients of this data, the planned period of customer data retention or criteria for determining this period (when it is not possible to determine the planned data processing period), on the rights of the customer under the GDPR and on the right to lodge a complaint with the supervisory body, on the source of such data, on automated decision-making, including profiling and on safeguards applied in connection with the transfer of these data outside the European Union;
  c. get a copy of your personal data.
  6. The right to rectify data - legal basis: art. 16 GDPR.
  a) The Customer has the right to demand from the Administrator an immediate correction of his personal data which is incorrect. Taking into account the purposes of processing, the Customer whose data is related has the right to request supplementing incomplete personal data, including by submitting an additional statement, directing the request to the e-mail address in accordance with § 6 of the Privacy Policy.
  7. The right to data transfer - legal basis: art. 20 GDPR.
  a) The customer has the right to receive his personal data, which he provided to the Administrator, and then send them to another, selected by him, personal data administrator. The Customer also has the right to demand that personal data be sent by the Administrator directly to such an administrator, if it is technically possible. In this case, the Administrator will send the Customer's personal data in the form of a file in csv format, which is a widely used, machine-readable format that allows sending the received data to another personal data administrator.
  8. In the situation when the Customer comes from the rights resulting from the above rights, Yenoo fulfills the request or refuses to meet it immediately, but not later than within one month after receiving it. However, if - due to the complexity of the request or the number of requests - Yenoo will not be able to meet the request within a month, it will meet them within the next two months by informing the Customer within one month of receiving the request - about the intended extension and its reasons.
  9. The Customer may submit complaints to the Administrator, inquiries and requests regarding the processing of his personal data and the exercise of his rights.
  10. The customer has the right to request Yenoo to provide copies of standard contractual clauses by directing the request in the manner specified in § 6 of the Privacy Policy.
  11. The Customer has the right to lodge a complaint to the President of the Office for Personal Data Protection, in the scope of violation of his rights to the protection of personal data or other rights granted under the GDPR.
§ 5 Security management - password
  1. Yenoo provides customers with a secure and encrypted connection when sending personal data and when logging in to the Customer Account on the Website. Yenoo uses an SSL certificate issued by one of the world's leading companies in the field of security and encryption of data transmitted via the Internet.
  2. In the event that the Customer who has an account in the Store has lost any access password in any way, the Online Store allows you to generate a new password. Yenoo does not send a password reminder. The password is stored in the database in an encrypted form in a way that prevents its reading. To generate a new password, please enter your e-mail address in the form available under the link "Forgot your password" provided at the login form for the account in the Online Store. The new password will be automatically sent to the e-mail address provided during registration or saved in the last change of the account's profile.
  3. Yenoo never sends any correspondence, including electronic correspondence, with a request to provide login details, in particular an access password to the client's account.
§ 6 Changes to the Privacy Policy
  1. Privacy Policy may change, which Yenoo will inform customers 7 days in advance.
  2. Questions related to the Privacy Policy should be directed to: yenoo@yenoo.pl
  3. Last modified: 25/05/2018

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